| General questions:
What are the server requirements for NeedSecure?
· Server OS: *NIX, Linux (not Windows-compatible)
· Web Server: Apache 1.3.x/ 2.0.x
· Database: MySQL 4.0.x
· Languages: PHP4
What OS is NeedSecure compatible with?
NeedSecure runs on UNIX (FreeBSD) and Linux machines.
NeedSecure IS NOT compatible with Windows.
Where can I find the main documentation for NeedSecure?
A link to the NeedSecure Documentation is http://needsecure.com/documentation.html
What are the .htaccess and .htpasswd files?
The files .htaccess and .htpasswd will produce a
username and password prompt anytime someone tries
to access the directory. The .htaccess file in any
directory will protect all the directories within
or under that directory. The .htpasswd file contains
the usernames and encrypted passwords of those individuals
whom you provide with access to your directory,
and subdirectories.
How can I pay for NeedSecure?
You can choose one of the following means of payment:
· credit card;
· bank transfer;
· pay in cash;
· Western Union remittance;
· PayPal transfer.
How can I install NeedSecure?
The package includes easy-to-run installation program.
Contact us to get additional
information and support if you have problems installing
NeedSecure on your machine.
How is the product licensed?
NeedSecure is sold on a per-domain license agreement.
The more licenses you purchase, the less is the
price per each license. Our volume licensing policy
provides volume pricing for customers who purchase
two and more software licenses.
What is the difference of NeedSecure Lite
and Pro version?
NeedSecure Lite version has a little limited functionality
compared to Pro version. Due to these restrictions
the Lite version does not have the ability to allow/deny
access to any protected directory for all members,
mass newsletter sending, grant/revoke access for
all future members, allow/deny from all, language
files, and email templates are not editable from
the admin area.
NeedSecure Pro version has no functionality restrictions.
The full list of features is available
here.
I have purchased Lite version. How can I
upgrade to Pro version?
If you have already purchased the Lite version you
can easily upgrade it to the Pro version. Visit
our Order Now page and
choose the appropriate option – you pay only
the cost difference!
How can I receive support?
If you have purchased NeedSecure Lite or Pro version,
you can receive a top-priority support. You can
either contact our support managers online (via
online messengers, such as ICQ, MSN, Yahoo etc)
or by email. If you have a technical question (concerning
the installation, script or interface customization,
programming, etc.) you can directly communicate
with our developers. Send all your questions to
support@needsecure.com and specify your Order ID,
question and the preferable way to contact you.
Also see Contact us section.
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